|
How To Order Index Price List How To Order Terms Shipping Tracking Your Orders |
KINDLY READ AND FOLLOW THESE STEPS TO PLACE YOUR ORDER EFFICIENTLY: 1. Select any item(s) from our Price List or any product description page(s).. 2. EMAIL admin@doctorpuck.com the names or list of your selected ITEM(S) (name(s) of product(s) + quantity of each. Kindly let us know your LOCATION and/or country where you want us to ship your order to. 3. Depending on Your LOCATION - WE will email you back detailed INSTRUCTIONS on how to complete your order payment by either MONEYGRAM , Remitly, Western Union or other agency's cash transfer OR a direct Bank transfer/deposit. Paypal payments can be arranged for as well. 4. After you receive the instructions and complete your payment kindly make sure to or e-mail admin@doctorpuck.com the DETAILS OF YOUR PAYMENT TRANSFER and your correct and complete SHIPPING ADDRESS with optional phone number). To make sure that your order gets dispatched quickly please make sure to send us your complete shipping address even if you gave it to us in past or even if you are a returning client believing that we have your shipping address on file. Failure to do so may slow down the dispatching and delivery of your order. 5. When all done then you should receive our confirmation of received order/payment and a tracking number if applicable. In case you should not receive such confirmation email please email us back within a week please! WE NORMALLY SHIP THE NEXT WORKING DAY AFTER WE RECEIVE YOUR PAYMENT AND YOUR COMPLETE SHIPPING INFORMATION. We ship most item(s) by either ordinary or registered airmail. Shipping retail orders by Express Mail (EMS) would cost you $40 extra compared to prices listed + cost of ordinary (or registered) airmail shipping. For wholesale items upgrade to EMS (express mail shipping) we charge $10 - $15. For more Shipping and Tracking your order information kindly visit our SHIPPING and TRACKING pages. *We pre-selected items/ product quantities to make their shipping the most cost efficient. If you like to order different counts or several items combination then we will gladly email you the best price quote upon your request. For further suggestions, inquiries or comments kindly e-mail doctorpuck@hotmail.com or admin@doctorpuck.com Thank you! |